Resume

Joshua Waites

678-794-6184                                                                                                                         [email protected]

Milner, GA 30257                                                                            www.linkedin.com/in/josh-waites-8664a0231/

FINANCIAL CRIMES EXECUTIVE | FRAUD PREVENTION STRATEGIST | INVESTIGATIONS LEADER

Results-oriented with more than 15 years of fraud experience across the financial industry and in law enforcement. Leveraging proven knowledge of internal affairs, criminal investigations, fraud detection and prevention, and computer forensics to establish and enhance internal and external fraud programs using the latest technology. Engaging communicator and leader, aligning teams to reduce fraud and facilitate accountability.

AREAS OF EXPERTISE

Financial Crimes | Regulatory Compliance | Fraud Detection | Investigations | Case Management | Risk Assessment | Security

Computer Forensics | Data Visualization | Analysis | Cybercrimes | Anti Money Laundering (AML) | Bank Fraud Prevention

Communication | Interviews | Surveillance | Anti-Corruption | Law Enforcement | Internal Affairs | Public Safety | Leadership

TECHNOLOGY

Tableau | Columns | Case Closed | Cellebrite | FTK | Encase | Greykey | Axiom | FRED | OCRULUS | Fast Enterprises 

Lexis Nexis | Clear | Thomson Reuters | Service Now | Microsoft Purview | Risk Fabric | CONCUR | KRONOS | QuickBooks Microsoft (MS) Office Suite: Word, Excel, PowerPoint, Outlook, Teams | ALPHA – Proprietary | FAST – Gentax / ITS / FMS

EXPERIENCE

Key Bank, Remote                                                                                                                         March 2022 -July 2023

Senior Manager – Internal Fraud

Built a team of investigators and established the bank’s first Internal Fraud Detection, Prevention, and Investigations team.

• Created a new program dedicated to detection, using advanced data analytics to identify fraudulent behavior by internal actors. Investigated cases across the enterprise, filed SAR’s and worked with Law Enforcement for prosecution.
• Oversaw all internal fraud risks and controls across the bank, including 18K employees. 
• Designed a training and testing module for all employees centered around internal fraud education.
• Worked with legal, Risk, Compliance and Technology to create an enterprise-wide program to prevent, detect, and investigate fraudulent activity.

Norred and Associates, Atlanta, GA                                                                                     February 2020 – February 2022

Fraud Investigations Leader – Financial Crimes

Worked independently as a fraud and financial crimes investigations expert for several large National companies. Handled both complex internal and external investigations for violations of state and federal laws as well as company policy violations.

• Conducted interviews of witnesses and suspects, finalizing detailed reports for company leadership and legal prosecution. Gathered evidence and performed interviews and interrogations for internal response or criminal prosecution.
• Prepared detailed recommendations for changes in company policies, procedures, and practices to prevent future loss.
• Investigated an employee embezzlement case for a national distribution company that resulted in a loss of over $650K. Learned the company’s proprietary payment and inventory system to rebuild the fraudulent activity by the suspect over a six-year period. The case ended in a plea of guilty and a lengthy prison sentence with restitution.

Georgia Department of Revenue – Office of Special Investigations, Atlanta, GA               

February 2013 – February 2020

Director – Office of Special Investigations

Directed operations of the largest law enforcement division at the Georgia Department of Revenue. Owned a budget of more than $6M annually and oversaw 60+ employees that conducted law enforcement investigations of all tax fraud, identity fraud, motor vehicle and title fraud, motor fuel investigations and the internal fraud detection group.

• Advised the Commissioner in matters related to law, internal and external fraud, policy violations, and fraud detection and prevention with a focus on sensitive matters surrounding taxpayers and the financial interests of the state.
• Conducted financial crimes investigations resulting in the forfeiture of 10’s of millions of dollars for victims and the department. Authored forfeiture and seizure warrant in both state and federal courts.
• Built a state-of-the-art computer forensic lab with Greykey, FTK, FRED, encase, Cellebrite, and additional equipment for acquiring, processing, and preserving sensitive electronic data. Lab was used by OSI, ATD, and other law enforcement agencies around the state leading to several high-level prosecutions.
• Supervised the design, procurement, rollout, and operation of The Fraud Management System (FMS), the most advanced fraud detection and prevention system for taxes in the nation. FMS was a proprietary computer system that used 150+ internal and external data sets to allow for rule based, customizable, intelligent fraud detection and prevention program. The system allowed for data mining and testing for on-the-fly operation changes to customize the fraud prevention profile.
• Utilized FMS to decrease income tax return processing time year over year while simultaneously increasing the amount of fraud blocked. Blocked over $8B dollars in fraud in seven years.
• Rolled out FMS to 20+ states and allowed for nationwide fraud detection and prevention through a mutual data sharing agreement with states, federal agencies, and business partners.

Clayton County Sheriff’s Office, Atlanta, GA                                                                           October 2010 – February 2013

Sergeant – Special Investigations

Conducted internal and external criminal and policy investigations. Specialized in large scale financial crimes and complex internal affairs cases. Utilized training in interview and interrogation techniques to collect information for cases.

• Executed investigations that led to the first ever Federal Gambling conviction in the state of Georgia including several multi-million-dollar seizures for financial crimes.
• Performed internal affairs investigations resulting in vast policy changes for cash and bond handling after uncovering a multi-year operation allowing employees to steal cash from the bonding office.

CERTIFICATIONS AND TRAINING

• Training Academy Graduate, Georgia Police Chiefs’ Association, Atlanta, GA
• Certificate – LEEDS Academy, FBI – Law Enforcement Executive Development School, Atlanta, GA
• Certification Law Enforcement, Clayton Regional Law Enforcement Academy, Jonesboro, GA
• Certification Criminal Justice, Northwest Florida State College, Niceville, FL
• Certified Law Enforcement Officer, Florida and Georgia
• Certified Internal Affairs Investigator
• Certified Law Enforcement Instructor
• FINRA Series 7 and Series 63 Securities License – expired
• Certified Economic Crime Forensic Examiner (CECFE)

ADDITIONAL INFORMATION

• Dale Carnegie Training Course Graduate Assistant
• Former Treasurer, Georgia State Intelligence Network
• Guest Instructor, Georgia Southern University
• Active Member, Georgia Chiefs of Police Association